Gradvance Privacy Notice 

 Effective Date: 01/02/2024

Gradvance Ltd ("Gradvance") is committed to protecting the privacy and security of your personal data. This privacy notice explains how we collect, use, and disclose personal data in accordance with UK data protection law.

1. Identity and Contact Details:

Gradvance Limited

Kemp House 160, City Road London, EC1V 2NX

[email protected]

2. Purposes of Processing:

We only collect your personal information so that we can deliver our products, services, website and communicate with you. We use your information to learn more about you to successfully onboard you to our program and deliver it. It helps us deliver a brilliant customer experience. We process personal data for the following purposes:

• Providing career coaching and mentoring services
• Managing program enrollment and participation
• Communicating with participants
• Marketing and promoting our services

3. Lawful Basis for Processing:

We process personal data based on the following lawful bases:

• Contractual necessity: Processing necessary to perform our contract with you
• Legitimate interests: Processing necessary for our legitimate interests, such as providing and improving our services

4. Categories of Personal Data:

We may process the following categories of personal data:

• Contact information (e.g., name, email address, phone number)
• Demographic information (e.g., age, gender)
• Employment and educational history
• Your CV / Resume
• Feedback and testimonials

5. Recipients of Personal Data:

We may share personal data with the following recipients:

• Gradvance employees and contractors
• Third-party service providers (e.g., cloud hosting providers, marketing platforms)

 

6. Data Retention Periods:

We retain personal data for as long as necessary to fulfill the purposes outlined in this privacy notice or as required by law. We regularly review and update our retention practices to ensure compliance with data protection regulations.

7. Data Security:

Gradvance shall implement appropriate technical and organisational measures to ensure the security of personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

 

7. Rights of Individuals:

You have the following rights regarding your personal data:

• Right to access: You can request access to your personal data.
• Right to rectification: You can request correction of inaccurate or incomplete personal data.
• Right to erasure: You can request deletion of your personal data under certain circumstances.
• Right to restrict processing: You can request restriction of processing of your personal data under certain circumstances.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
• Right to object: You can object to processing of your personal data under certain circumstances.
• Right to lodge a complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

8. Right to Withdraw Consent:

If we rely on consent as a lawful basis for processing your personal data, you have the right to withdraw consent at any time.

9. Consequences of Failure to Provide Data:

Failure to provide certain personal data may prevent us from providing certain services or fulfilling our contractual obligations.

10. Complaints and Supervisory Authority: Should data subjects believe that the processing of their personal data infringes applicable data protection laws, they reserve the right to lodge a complaint with a supervisory authority. The Information Commissioner's Office (ICO) serves as the supervisory authority for data protection in the UK.
11. Existence of Automated Decision Making:

We do not engage in automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

12. International Data Transfers:

We may transfer personal data outside the UK or the EEA. When doing so, we ensure an adequate level of protection for your personal data through appropriate safeguards.

13. Cookies

We use Google Analytics to collect visitor data and analyse traffic on our site. This helps us understand customer interests and helps us improve our website. When you visit our site, a cookie is used to store small amounts of information. This is collected for traffic analysis only. The cookie does not contain personal details.

14. Changes to the Privacy Notice:

We may update this privacy notice from time to time. Any changes will be posted on our website with the updated effective date.

15. Contact Information for Inquiries:

If you have any questions or concerns about this privacy notice or our data processing practices, please contact us at [email protected]